Ensure accurate coding, compliance, and efficient claims processing by reviewing and coding medical documentation while supporting billing functions as needed. The ideal candidate has a strong understanding of OCD-10-CM, CPT, and HCPCS coding, particularly in Medicaid, managed care, and value-based care settings. They will work closely with providers, billing teams, and insurance payers.

Oversee front end and back-end revenue cycle operations, ensuring that billing and collection are efficient and compliant. Reporting to the Head of Finance, collaborate with providers, payers, operational teams, and executive leadership while building revenue cycle infrastructure for future growth. Lead the billing team and define the strategy for building out the Revenue Cycle function as the organization grows.

The Director of Quality and Process Improvement for Vida Member Services is responsible for leading and overseeing quality assurance initiatives and the implementation of service center applications to enhance operational efficiency. This role requires team management, strategic leadership, cross-functional collaboration and expertise in healthcare quality standards, process optimization and technology integration.