Remote Quality control Jobs · US

A multi-functional service professional responsible for supporting Harbinger’s dealers, fleets, and service partners through a combination of technical call center support, mobile field repair, dealer audits, and service readiness activities. Provides both remote and on-site service support, including diagnostic assistance, hands-on repair, dealer capability assessments, field training, and service process validation. A critical extension of the Technical Service Call Center, supporting escalated cases, conducting field quality investigations, and ensuring that Harbinger’s service standards are consistently met across the region.

As a company redefining operations through AI innovation, our ability to deliver consistently high-quality outcomes is at the core of the value we provide to our clients. You will ensure that our AI training and multilingual data operations maintain the highest standards of accuracy, consistency, cultural relevance, and linguistic excellence by working in close collaboration with some of the most influential organizations in generative AI and LLM development.

In this role, you will serve as the primary liaison between the Product and Regulatory teams to ensure conformance and timely completion of all product deliverables, submissions, and releases, working with cross-functional partners across Product and Quality to support and maintain Design History Files (DHFs) for Radformation’s software products.