- Oversee daily collections operations for delinquent accounts including loans and lines of credit.
- Lead and develop a high-performing collections team through coaching, performance management, and training.
- Ensure regulatory compliance with FDCPA, CFPB, and state requirements while monitoring portfolio trends and improving recovery outcomes.
This partner company is a financial services organization focused on responsible lending and member financial wellness. They operate a fast-paced, performance-driven remote environment with a collaborative culture.