JumpCloud

1 open remote positions

JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce by consolidating identity, device, and access management. The company is a remote-first organization with teams in over 15 countries and a culture that values building connections and solving challenging technical problems.

Salary Distribution 1 of 1 jobs

Benefits Overview 1 of 1 jobs

401(k) (1) Dental (1) FSA (1) Medical (1) PTO (1) Vision (1)

Open Positions

  • Own the end-to-end post-sales lifecycle for an assigned portfolio of Enterprise or Commercial customers, serving as the primary trusted advisor.
  • Proactively drive customer onboarding, technical adoption, and platform optimization, while monitoring customer health and mitigating risks.
  • Partner with internal teams to resolve escalations and identify expansion opportunities, influencing product roadmap through customer insights.