Better Life Partners

The RCM A/R Specialist is responsible for all workflows related to the back-end billing and collections cycle. This position requires expertise in the life cycle of medical claims, knowledge of payer regulations, and the ability to work efficiently within our internal EHR and practice management system. Acute attention to detail and excellent customer service skills are needed.

You will play an integral role in the provision of care and services to our members as a critical first line of contact, setting the tone for how our services are experienced and accessed. The role focuses on connecting members to the appropriate care teams, scheduling services, answering questions and troubleshooting the telehealth experience, and interacting with community partners, pharmacies, and labs.

Interact regularly with clients, referral sources, field staff, and members of the local community by being a resource for clients and community partners, guiding them on the path to recovery. You will work side by side with a high impact team of medical providers, recovery coaches and coordinators, helping clients to thrive. This is a remote position and constant feedback will be expected to help clients reach the best outcome possible.

In this role, you will interact regularly with clients, referral sources, field staff, and members of the local community. You will be a resource for clients and community partners, guiding them on the path to recovery. You will work side by side with a high impact team of medical providers, recovery coaches and coordinators, helping clients to thrive.