CBP
1 open remote positions
The job posting mentions that the company is a provider of Technology Service Desk contract support.
✨ Benefits Overview (1 of 1 jobs list additional benefits)
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Training
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Technology Service Desk Training Lead
3 days ago
US
Support the Technology Service Desk contract by leading the design, coordination, delivery, and evaluation of training programs for service desk staff, ensuring consistent knowledge, quality, and compliance across a 24x7x365 environment. Oversee onboarding, continuing education, and knowledge management practices to enable operational excellence, and maintain Knowledge Base articles, SOPs, user guides, and quick-reference materials.