Craftsman+

Operate as the main point of contact for assigned accounts, developing detailed project plans to monitor and track progress, establishing strong client relationships to build trust, and maintaining high levels of customer satisfaction, retention, and growth. Identify risks and raise to management alongside proactive plans for how they seek to resolve issues that arise. Manage ongoing quality control and participate in quality issue resolution.

Design and implement scalable, RESTful APIs with CRUD operations, manage complex data relationships, and implement role-based access control. Manage API versioning, build import/export functionality, support data archival strategies, and maintain database schema migrations. Apply caching strategies, write clean code, and collaborate with frontend engineers to ensure seamless integration.