Manychat
1 open remote positions
Manychat is a leading Chat Marketing platform helping businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.
✨ Benefits Overview (1 of 1 jobs list additional benefits)
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Professional development
(1)
Customer Support Agent
4 days ago
This role isn’t just about ticking off tickets and answering emails quickly, this is about delivering outstanding levels of service to Manychat's global customers. The team is fun, kind, and empathetic. Responsibilities include providing users with an outstanding customer experience, analyzing and responding to queries via ticketing system, becoming a power user of our product, identifying cases that need to be escalated, and sharing feature requests.