Novo

1 open remote positions

Novo is a financial technology company focused on providing digital banking services to small businesses. They are a growing company that values innovation and operational excellence.

Customer Operations Systems and Tooling Manager

4 hours ago

Global

Own the administration and architecture of Kustomer (CRM), telephony stack, and all agent communication channels.
Build and evolve AI tooling to enhance frontline agent performance and efficiency.
Continuously improve system health and tooling to elevate both agent and customer experiences.

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