Oxio

1 open remote positions

Oxio is the world's first telecom-as-a-service platform, democratizing telecom for brands and enterprises. They are a rapidly growing startup with a diverse team, offering flexible work and a competitive compensation package.

Benefits Overview 1 of 1 jobs

Flexible Work (1) Healthcare (1) Lunches (1) Retreats (1) Stock Options (1)

Open Positions

Director, Customer Service Operations

United States

  • Lead and direct daily operations of the customer support organization, designing interfaces and KPIs for superior service.
  • Drive continuous process improvement to enhance performance metrics like first contact resolution and resolution time.
  • Manage and optimize the Amazon Connect CRM system, incorporating AI and automation to scale efficiently.

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