Relay Payments
1 open remote positions
Relay Payments is building a modern digital payment network to revolutionize the trucking and logistics industries.
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New Customer Service Associate
2 days ago
US
Serving as an ambassador for the Relay Payments brand, Customer Service Associates ensure excellent customer service standards and maintain high customer satisfaction. This role assists with complaints, errors, account questions, payment processing, refunds, and other inquiries via phone and email. They follow-up with customers, communicate feedback, greet customers with empathy, record confidential information, and work with team leadership to ensure customer service is delivered.