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IT Help Desk Technician
2 days ago
US
We are looking for a customer-focused Tier 1 Helpdesk Technician to join our IT support team. This role will be the first point of contact for end-users needing technical assistance. The Tier 1 Technician will respond to incoming support requests, troubleshoot basic issues, and escalate complex cases to higher-tier support as necessary. This position requires strong communication skills, technical aptitude, and the ability to work efficiently in a fast-paced environment.