Reporting to the Analytics Consulting Manager, the Collections Optimization Consultant will provide Experian Health clients with analytics-based best practices and consulting services. Specifically, you will thoroughly assess our client's use of Experian's Collections Optimization Manager solution's systems and financial performance. Make recommendations to optimize patient collections by leveraging analytics to streamline and enhance revenue cycle self-pay operations and fulfillment strategies. The consultant will exceed client expectations through product and process knowledge.
You will prepare and conduct operational and organizational assessments, using best practice analytical tools and will also make recommendations related to workflow re-design, organizational design, and change management. The consultant will collaborate with internal development and technical support, to resolve issues; bridging the gap between non-technical user perspective and technical IT perspective.