Job Description
A Client Success Manager II has a background in Higher Education and/or Client Service with 2+ years of experience. Territory includes clients located in Oregon, Massachusetts, and Kansas. Essential Tasks include maintaining positive client relationships to maximize product/service satisfaction and acting as a liaison between organization and clients. The role leverages data to personalize and address client’s needs and ROI and identify/maintain strategic relationships with senior level contacts. This role requires travel as necessary to visit clients (~50% travel or more at times). Other tasks as assigned.
About Jenzabar
For over four decades, the higher education experts at Jenzabar have been helping colleges and universities across the world thrive through multiple services.