As a member of the Managed Services team, the Dynamics 365 Finance and Operations Supply Chain T&L Support Consultant will help MCA Connect deliver world-class customer service. A Managed Services Support Consultant will be self-motivated to troubleshoot and resolve issues with the Dynamics 365 ERP application.Β The Support Consultant will own the issue and work with customers, partners, and team members until resolution is delivered.
The T&L Support Consultantβs primary focus will be assisting customers with the Sales and Marketing, Procurement and Sourcing, Inventory Management, Master Planning, and Warehouse Management modules; however, other modules and basic Dynamics 365 ERP functionality is expected. They will also be involved in improving operational metrics, business case development and performance measurement.