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Responsibilities:
- Plan and scope support content for upcoming product and feature launches.
- Audit existing content, identify gaps, and prioritize updates.
- Write, edit, and optimize Help Center articles, chatbot responses, and Generative AI content.
Qualifications:
- 2+ years of experience in technical writing or content strategy.
- 6+ months of experience creating or optimizing content for Generative AI.
- Strong project management and stakeholder management skills.
Benefits:
- Comprehensive medical, dental, vision, and life insurance.
- 401(k) with matching, paid holidays, and career development programs.
- Networking opportunities and a global community of high-performance teams.
itD
itD is a consulting and software development company that blends diversity, innovation, and integrity with real business results. It is a woman- and minority-led firm with a global community and a focus on empowering employees.