Web Developer Contractor

Lead the end-to-end redesign and development of our Help Center, focusing on user experience, scalability, and functionality. Work with stakeholders to gather requirements and translate them into a clear technical and design plan. Build a responsive, mobile-friendly interface within the Zendesk platform and integrate with our existing knowledge base platform. Ensure the new Help Center is scalable and easy for our team to maintain and update. Optimize the site for fast loading times and SEO. Perform testing and quality assurance to ensure a bug-free and smooth user experience. Document the technical architecture and provide a handover to our internal team.