Senior Capital Collections Specialist

You will be pivotal in managing complex recovery cases, driving strategic initiatives, and ensuring strict regulatory compliance. Beyond the numbers, you will also engage with our merchants, requiring a blend of strategic thinking and empathetic communication. If you are a driven professional who excels at navigating challenging negotiations, implementing operational improvements, and maintaining compliance, while building positive customer relationships, we invite you to shape the future of Lightspeed Capital! Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions. Partnering with internal teams such as Product, Underwriting, Eligibility, and Compliance to drive solutions and provide regular reporting on portfolio trends. Maintain in-depth knowledge of Lightspeed Capital products, Payments, and Billing systems to support internal teams.