Job Description
As a Sr. Applied AI Engineer, you'll build foundational AI tooling such as reusable frontend and backend components for AI agent experiences, observability mechanisms and evaluation tooling. You will design and implement data-driven feedback loops to monitor and improve the performance, reliability, and safety of agent systems at scale. This role involves proactively identifying tooling gaps and working across teams to standardize best practices for building, deploying, and monitoring AI-driven experiences. You will be experimenting with emerging LLMs and retrieval strategies, helping the team evaluate when to fine-tune, swap models, or adjust orchestration logic to democratize automation.
About Zapier
Zapier is building a platform to help millions of businesses globally scale with automation and AI, with a mission to make automation work for everyone.