Job Description
Be the Customer Advocate by building strong, trusted relationships with aerospace and robotics customers, ensuring exceptional service and long-term loyalty. Partner with Sales, Solutions Engineering, and Fulfillment to scope, plan, and execute complex customer programs. Identify and address risks during design and production phases to keep projects on track. Act as a Subject Matter Expert and provide critical guidance on aerospace and robotics requirements, quality standards, and timelines. Drive Continuous Improvement by optimizing production timelines, reducing costs, and improve operational efficiency. Lead status meetings and keep all stakeholders aligned on project goals. Champion new manufacturing technologies and techniques to speed development and improve delivery.
About Fictiv
Fictiv is a technology company transforming the $350 billion manufacturing industry with its cloud platform that uses AI and machine learning algorithms.