Principal Software Engineer

The engineering organization is a dynamic group of builders, thinkers, and problem-solvers dedicated to delivering scalable, AI-powered software products that elevate how organizations work. We value clean architecture, intuitive user experiences, and a culture of continuous improvement. Every engineer here plays a key role in shaping the quality and reliability of our products.

As a Principal Software Engineer, you will participate in all technical aspects of team deliverables, including quality, performance, maintainability, and scalability. You will communicate technical decisions (architecture and design) to business and engineering. You'll evolve ServiceNow’s end-end CI/CD pipeline to speed high quality software development, implement AI assistance tools at every stage of our SDLC, and optimize the performance and reliability of our mission critical developer pipeline.