Job Description
This role involves providing real-time support to customers through live chat on our website from your home or office. Key responsibilities include responding to customer inquiries, resolving issues, and escalating when necessary. You'll also provide product information and recommendations, ensuring high-quality support and maintaining accurate records of customer interactions.
Qualifications include excellent written communication skills, a strong customer service orientation, and the ability to multitask effectively. Experience with live chat support is advantageous. The company offers competitive salary with opportunities for overtime, health, dental, and vision insurance options, a 401(k) retirement plan with company match, paid time off, and flexible working hours.