Immigration Specialist

The Immigration Specialist will oversee all aspects of the US immigration process and will be responsible for communicating with clients, gathering application documents, reviewing files, and submitting applications. You will be responsible for an array of US business immigration cases from inception to resolution and provide industry-leading service to clients by offering timely and clear immigration support. You will be required to follow the outlined company-developed onboarding and processing workflows. Ensure timely, accurate case completion in alignment with SLAs and internal quality standards. Coordinate and schedule calls, consultations, interviews. Deliver outstanding client service through clear, professional communication and proactive case management. Ensuring and maintaining compliance in their assigned country in accordance with relevant immigration laws and regulations, operational rules and RACI. Assessing right-to-work requirements. Processing immigration-related administrative tasks such as preparing and submitting immigration applications to the local authorities. Liaising with local providers to complete immigration assessments. Auditing, maintaining, and updating internal and external mobility-related knowledge in collaboration with stakeholders. Providing support to EORs and clients for mobility-related questions or concerns through all available communication channels. Managing the entire employment life-cycle for non-nationals including onboarding and offboarding. Responsible for ensuring the quality of the mobility operations in the assigned countries. Work on special projects, as assigned.