Sr Consultant, User Experience

Role Overview:

• Drives the delivery of outstanding customer experiences.
• Viewed as an expert and can drive the delivery of outstanding customer experiences.
• Deep understanding of the design process and an ability to work in ambiguous discovery phase of identifying the right problem to tackle and the detail delivering desirable products.

Responsibilities:

• Consults and collaborates with stakeholders, product managers, technologists, UX peers and others across the company to provide strategic, creative and technical direction.
• Advocates for empathetic, human-centered design.
• Designs and recommends innovative multi-platform solutions that balance customer needs with business viability and technical feasibility.

Skills & Experience:

• Excellent verbal and written communication skills.
• Able to leverage data to make informed design decisions.
• Proven familiarity with emerging technologies and the ability to integrate new technologies to user experience designs.