Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption across a portfolio of products. Apply and adapt appropriate research techniques and methods for specific project needs. Engage with customers to understand their unique needs for our products, including defining and synthesizing user types, use cases, and specific UX opportunities.

Shape the future of our crypto experiences as a Staff Product Designer. Tackle complex challenges simplifying decentralized systems and building trust. Collaborate with a forward-thinking team to craft products that empower people to interact with and understand crypto in intuitive ways, fostering financial inclusion.

In this role you will own the journeys related to Install-Ready designs for residential installers. Specifically you’ll support the experience that solar installers use to create a permit-able, installable design, then an accurate and compliant plan set. This is a critical step for our customers which enables their designs to pass permit approval and progress their project through to installation.

Represent the needs of customers across the product and design lifecycle, applying research techniques and methods. Engage with customers to understand their unique needs, partnering with Product Managers and Designers to influence product strategy. Validate feature and design direction through participatory design and usability testing. Analyze qualitative studies and quantitative data to generate strategic insights with actionable recommendations. Provide mentorship to team members.

As a Experience Strategy/UX Lead, you will define and implement UX research, testing and design strategies. The ideal candidate blends a strategic mindset with practical day-to-day team guidance. Responsibilities include being a storyteller, understanding goals, and creating narratives that excite and inspire clients and the internal team. You will help define and conduct research, create workshops, drive strategic vision, and translate user insights into design concepts.