Building the Knowledge Hub vision to raise awareness across the markets and position as an enabler for their success
Building the Knowledge Hub’s support capabilities for a model that can deliver to multiple Markets running multiple course
Collaborating with key partners across the Market, Product, and IT teams to ensure they act as advocates and drive collaborative initiatives/participation from them

Knowledge Creation:

Leading Hub course delivery – including Domain Expert engagement, course and content preparation, and facilitation of workshops, webinars, course accreditation, and post-course support
Creatively collaborating on the creation of collaborative online workshops and on-demand learning with various regional and global product owners
Ensure content creation metrics (timeliness and quality) are to agreed standards and content meets learning objectives

Hub Communication:

Own and execute the Hub Communications Plan
Support Internal Communication and Market Engagement teams to drive the adoption of courses and Knowledge Hub Activation initiatives
Sell the business model and business benefits of the Hub Programme

McDonald's

McDonald’s is a globally recognized brand with restaurants in over 100 countries, serving 70 million customers daily. They are the global leader in the food service industry, known for innovation and a commitment to service, integrity, inclusion, community, and family.

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