Client Onboarding & Training:
- Lead onboarding of new clients onto the Messly platform.
- Deliver training sessions to recruiters, managers and leadership teams.
- Develop onboarding materials, playbooks and training collateral.
Client Success & Account Management:
- Act as the primary day-to-day contact for US clients.
- Run monthly and quarterly business reviews with client teams.
- Review client data and platform usage to identify trends and improvement opportunities.
Sales Support & Revenue Growth:
- Support the sales process by creating proposals and client-specific collateral.
- Identify upsell and expansion opportunities within existing accounts.
- Collaborate closely with the Messly leadership team on US go-to-market execution.
M3 USA
M3 USA delivers digital solutions across healthcare, life sciences, pharmaceuticals, and more, striving to utilize the internet for a healthier world. The company prides itself on a dynamic and innovative work environment, providing a unique opportunity to be at the cutting edge of healthcare innovation.