Delivery Manager

In the Delivery Manager role, you will build and maintain strong working relationships with client stakeholders across North America, ensuring alignment on delivery goals, timelines, and expectations. You will lead the planning, execution, and delivery of customer implementation projects - from initial scoping through to go-live and handover. Furthermore, you will work closely with engineering, QA, product, and customer success teams to keep delivery on track and ensure smooth collaboration across teams. Proactively identify delivery risks, blockers, or scope changes, and work with relevant stakeholders to develop effective solutions. Maintain clear project plans, track progress against key milestones, and ensure visibility of status to internal and external stakeholders. Contribute to improving our delivery processes by feeding in lessons learned, customer feedback, and industry best practices, keeping delivery efforts aligned with commercial goals, managing timelines, scope, and budget awareness throughout the project lifecycle.