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About the Role:

  • Lead the strategy, processes, and execution of customer storytelling across the North American legal market.
  • Architect a comprehensive pipeline for case studies, white papers, and testimonials that demonstrate product value.
  • Shape how customers’ voices power the future of legal technology.

Responsibilities:

  • Build and manage pipelines for identifying, securing, and producing high-quality customer proof points.
  • Capture the voice of the customer by conducting interviews and distilling experiences into compelling narratives.
  • Fuel sales and marketing with assets that serve as cornerstone proof points for demand generation and enablement.

Requirements:

  • Have a JD or impressive experience in legal tech, with understanding of legal language.
  • Possess exceptional writing and editing ability to turn complex outcomes into human-centered stories.
  • Be skilled at building relationships and influencing stakeholders to champion customer storytelling.

What We Offer:

  • A healthy work/life balance with numerous wellbeing initiatives.
  • Shared parental leave, study assistance, and sabbaticals.
  • An annual incentive bonus and a supportive, inclusive culture.

LexisNexis Legal & Professional

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics to help customers increase productivity and improve decision-making. They serve customers in over 150 countries with 11,300 employees worldwide, and promote a healthy work/life balance with numerous wellbeing initiatives.

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