Source Job

US

  • Develop repeatable processes for identifying, securing, and producing high-quality customer case studies, testimonials, and white papers.
  • Conduct interviews with legal professionals to distill their experiences into clear, engaging, and authoritative narratives.
  • Collaborate with Marketing, Sales, and Segment Leaders to ensure diverse representation of customer successes across the legal market.

Legal Tech Writing Editing Stakeholder Management Content Strategy

16 jobs similar to Customer Testimonial Manager

Jobs ranked by similarity.

$150,000–$190,000/yr
US Unlimited PTO

  • Drive client success and growth by ensuring high adoption, retention, and expansion of Eve's suite of solutions among law firm clients.
  • Onboard new firms in 90 days or less and maximize product utilization to achieve 90% case/matter usage and 75% feature adoption.
  • Demonstrate value through case studies, contribute to product evolution with client feedback, and maintain 90%+ retention rates.

Eve is redefining legal technology for plaintiff law firms with AI that works across every stage of a case, from intake through resolution. Backed by over $160M from top investors like Spark Capital and A16z, Eve is trusted by over 1,000 law firms and growing 2X revenue quarter over quarter with a world-class team.

US

  • Write long-form blog articles and resource content for B2B legal tech audiences.
  • Develop monthly customer and prospect email campaigns to support lead generation.
  • Create compelling case studies and landing page copy for product initiatives.

Client develops AI-powered workflow automation software for plaintiff law firms, helping legal teams improve operational efficiency. As it expands marketing efforts, it invests in consistent content to strengthen brand awareness among enterprise and mid-market law firms.

Netherlands

  • Support clients by combining legal expertise, technology, and customer engagement in a fast-growing environment.
  • Draft and review legal documents, respond to customer inquiries, and assist with technical setup.
  • Collaborate with internal teams to improve customer satisfaction and act as a trusted customer advocate.

The company is a LegalTech startup that provides innovative legal solutions through technology. It has a customer-focused, collaborative culture with a remote-first work environment.

$130,000–$160,000/yr
United States

  • Own the end-to-end training relationship for Syllo's largest accounts, delivering white-glove service.
  • Design and execute account-specific learning programs and maintain dedicated client portals.
  • Translate usage data into actionable insights for clients, collaborating with instructional design and product teams.

Syllo is a software company offering an AI-powered litigation workspace for legal professionals. They are a lean, fast-moving, multi-disciplinary team of exceptional lawyers and engineers focused on transforming legal practice.

US

  • Participate in a 60-minute remote video interview demonstrating your legal workflows.
  • Share your screen and explain your decision-making process and challenges.
  • Provide feedback on current legal tools to help shape future legal technology.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies efficiently. It is a technology company focused on fair and objective recruitment processes.

Slovenia

  • Draft, review, and prepare legal agreements while providing exceptional customer support via email and online channels.
  • Assist customers with technical onboarding and account setup, including integrations with source code management platforms.
  • Conduct legal research and collaborate with cross-functional teams to improve customer satisfaction and retention.

The partner company operates in LegalTech, combining legal expertise, customer engagement, and technology to deliver outstanding client experiences. They foster a startup culture with strong opportunities for professional growth, a collaborative team, and a remote work environment.

$90,000–$110,000/yr
US Unlimited PTO

  • Guide customers through successful onboarding and implementation of Eve's solutions, ensuring smooth adoption and time to value.
  • Develop and deliver comprehensive training programs to help customers effectively utilize Eve's product suite.
  • Work with customers to understand workflows and configure Eve's solutions to meet their specific needs.

Eve provides AI-powered legal technology for plaintiff law firms, handling cases from intake to resolution. The company is backed by over $160M from top investors and has a team of experienced engineers and operators.

US 3w PTO

  • Lead and coach the Demand Department team to achieve outstanding client results.
  • Monitor department productivity and quality through performance reviews and KPIs.
  • Improve workflows and operational efficiency to ensure timely case progression.

We are a plaintiff personal injury law firm that invests in our team and celebrates wins together. We provide opportunities for growth in a collaborative and supportive environment.

$185,000–$225,000/yr
US

  • Partner with Account Executives across the full sales cycle on Enterprise and Strategic opportunities, leading consultative discovery and delivering tailored product demonstrations.
  • Translate complex product and technical concepts for both legal and technical audiences, earning credibility with practicing attorneys and firm leadership.
  • Collaborate with internal teams to develop accurate talk tracks, demo flows, and use cases for product launches and campaigns.

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work, unifying data, documents, workflows, and teams into one platform. Fueled by a team of exceptional collaborators, the company's rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

US

  • Conduct research and analyze medical records to prepare demand packages.
  • Draft detailed demand letters and reports in approved legal format.
  • Collaborate with team members to meet deadlines and communicate with clients and insurance companies.

The Law Offices of Samer Habbas & Associates is a personal injury law firm dedicated to helping clients recover from accidents. The firm has been recognized as a Best Law Firm by U.S. News Group and fosters a collaborative culture focused on career growth.

$85,000–$95,000/yr
US

  • Draft and review firm engagement letters, conflict waiver letters, and outside counsel guidelines.
  • Prioritize and manage a high volume of communications related to conflicts and new client engagements.
  • Assist in training other firm members in drafting engagement letters and conflicts waivers.

Gunderson Dettmer is a business law firm exclusively serving the global venture capital and emerging technology marketplace. We are committed to fostering a collaborative environment where each person can grow and develop a fulfilling career.

Global

  • Provide coaching to legal professionals on legal research, case analysis, contract drafting, trial preparation, and negotiation skills.
  • Help clients navigate career paths with resume review, interview prep, networking strategy, salary negotiation, and skill building.
  • Set your own hours and rates, host sessions virtually, and partner with the Leland team to deliver a high-quality experience.

Leland connects people with experts and programs to help them land jobs, get into schools, or upskill for an AI-driven world. Founded in 2021, they have helped tens of thousands of people and raised $19M from investors, with a culture that values ambition and collaboration.

$69,672–$105,869/yr
Canada

  • Leverage deep legal expertise to create practical resources for capital markets and public M&A professionals.
  • Write, review, and maintain practice notes, checklists, precedents, and other legal content.
  • Collaborate with cross-functional teams, legal practitioners, and industry experts to improve legal resources.

Jobgether is an AI-powered job matching platform. It connects top-fitting candidates with hiring companies, sharing applications and managing the process through an inclusive and efficient system.

US

  • Lead complex global accounts as primary post-sale owner, driving retention, renewal, and expansion across geographies.
  • Partner with customers to define business outcomes and develop success plans for adoption and value realization.
  • Drive large-scale customer onboardings and deployments, ensuring execution and accelerated time-to-value.

Thomson Reuters provides trusted content and technology for professionals in legal, tax, accounting, compliance, government, and media. They employ 26,000 people across 70+ countries, with a culture focused on flexibility, inclusion, and continuous learning.

$95,300–$158,800/yr
US

  • Manage a team of Data Discovery and Enrichment Experts to drive AI projects.
  • Perform advanced legal research and analysis to support training data creation.
  • Collaborate with internal partners to define scope and lead execution of AI initiatives.

LexisNexis is a global provider of legal, regulatory, and business information, helping customers improve productivity and decision-making. With 10,500 employees, they foster a culture of innovation and diversity.

$130,000–$160,000/yr
US

  • Own your lens portfolio end-to-end from initial design through client deployments, partnering closely with attorneys and cross-functional teams.
  • Serve as the litigation and product knowledge expert in client engagement, engaging proactively with Tier 1 accounts and leadership-level firms.
  • Proactively identify opportunities for process optimization and efficiency enhancements, leveraging insights from program performance and stakeholder feedback.

Pattern Data is an AI-powered platform purpose-built for the unique complexities of mass tort litigation, settlement analytics, and claims processing. The team is built on a foundation of collaborative ownership, visionary problem-solving, customer-centric solutions, and authenticity.