Program Manager, Brand Studio

Drive Creative Projects:

• Own the full project lifecycle for Brand Studio work, from intake and scoping through kickoff, production, review, and delivery.
• Triage incoming requests: review creative briefs, clarify deliverables and timelines with requesters, and route work to the right designers with the context they need to start.
• Build and maintain projects in Asana with task breakdowns, assignments, milestones, and dependencies so nothing falls through the cracks.

Manage Stakeholders and Requesters:

• Be the day-to-day point of contact for cross-functional partners on the projects you’re running - keeping requesters informed, unblocked, and accountable for their side of the work.
• Translate creative timelines and capacity into language that business stakeholders can act on.
• When priorities compete, escalate tradeoffs clearly and advocate for conditions that let good creative work happen.

Improve How We Work:

• Contribute to the operational systems that support Brand Studio by testing workflows, surfacing what’s working and what’s not, and helping refine processes based on what you see in the day-to-day.
• Document project patterns, handoff protocols, and recurring workflows so institutional knowledge doesn’t live in one person’s head.
• Partner with Brand Studio leadership and the PMO team on capacity planning, intake design, and process improvements - bringing ground-level insight from the projects you’re running.