Associate Manager, Media (Talent Brand, Thought Leadership)

ServiceNow

Remote regions

EMEA

Benefits

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Job Responsibilities:

  • Maintain and update campaign status trackers for live, launching, and completed initiatives.
  • Monitor regional budget pacing and spend accuracy, identifying anomalies and ensuring alignment with approved Activation Plans.
  • Maintain a comprehensive audit trail, including screenshot documentation as proof of media placements.

Quality Assurance & Execution Validation:

  • Partner with internal Ad Operations teams to conduct spot checks on live campaigns, ensuring accurate execution.
  • Execute QA and setup validation protocols to confirm agency activations reflect approved targeting, measurement frameworks, and strategic briefs.
  • Escalate discrepancies or concerns to the Manager for agency resolution.

Budget & Financial Support:

  • Log invoices and update budget trackers to reflect actual spend.
  • Support monthly budget reconciliation by comparing agency invoices against platform-reported spend.
  • Maintain organized documentation of insertion orders (IOs), invoices, and financial records.

ServiceNow

ServiceNow started in San Diego, California in 2004. Today, they stand as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes.

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