Senior Coupa Administrator

System Administration:

• Manage and configure Coupa system settings, user roles, approval workflows, and master data.
• Perform routine system maintenance, upgrades, and ensure compliance with best practices.
• Monitor system performance, troubleshoot errors, and optimize workflows for efficiency.

User Support and Training:

• Act as primary point of contact for user support, addressing queries and resolving system issues.
• Develop training materials and conduct regular sessions to enhance user adoption.
• Assist in onboarding new users and providing ongoing guidance on system functionality.

Data Integrity and Security:

• Ensure data integrity between Coupa and ERP systems through routine audits.
• Implement and monitor security policies for data integrity and access controls.
• Perform regular compliance audits to maintain system integrity.

Process Optimization and Customization:

• Gather requirements from stakeholders and implement changes to workflows, forms, and processes.
• Create and maintain custom reports and dashboards to support business analytics.
• Provide data insights to management for decision-making and business operations.