Customer Adoption Manager/Technical Account Manager

What You’ll Do:

• Develop standard processes within your areas of expertise and champion their adoption.
• Manage the CAM engagement with a customer using strong project management practices while developing solutions to business problems.
• Take ownership of your customer’s continued success by ensuring accurate adoption of the platform.

What You Will Bring to Coupa:

• Proven experience in Procurement, Procure to Pay, Source to Contract, Sourcing and Category Management, or Accounts Payable.
• Experience with Software as a Service and a strong background in customer/client management.
• Strong communication, organizational, and analytical skills.

Why Join Coupa:

• Pioneering Technology: Leverage the latest technology to empower customers with greater efficiency and visibility.
• Collaborative Culture: Work in a transparent, open environment driven by a shared commitment to excellence.
• Global Impact: Make a measurable impact on clients, the business, and each other.