Staff Product Manager, Transactions & Trust

What you'll own:

• The full money path from checkout through settlement, including payments, payouts, fees, insurance, credits, and disputes.
• Insurance as a product and program, including regional coverage and pricing.
• Fee structures that are transparent and adjustable, and a single review system across brands.

How we work:

• Problem, then system, then experience: frame the problem, define entities and states, then design the experience.
• Discovery is ongoing: talk to guests and operators weekly, read support queues, and make decisions when work stalls.
• We ask what moved, not what shipped: define signals before release and measure impact, even if results appear late.

What you need to have done:

• Owned strategy for checkout, payments, or payouts in a two-sided marketplace with company-level impact.
• Hit ambitious OKRs that crossed team lines and handled trade-offs.
• Unblocked decisions involving legal, finance, or partners, and made pricing transparent without losing revenue.