Job Description
Key Responsibilities:
- Lead and mentor multiple teams across SRE, cloud infrastructure, and platform engineering functions.
- Develop organizational structures and hiring strategies to scale engineering talent in alignment with company growth.
- Promote a high-performance, inclusive engineering culture grounded in ownership, trust, and continuous learning.
Technical Strategy & Execution:
- Drive multi-team initiatives to deliver scalable, secure, and cost-efficient infrastructure leveraging AWS-native and serverless technologies.
- Lead the definition and execution of infrastructure platform roadmaps aligned with application needs, compliance requirements, and growth objectives.
- Balance the delivery of short-term outcomes with long-term architectural evolution.
Incident & Issue Management at Scale:
- Oversee high-severity incident response and guide postmortem analysis with a focus on systemic prevention.
- Institutionalize best practices in observability, SLOs/SLIs, and operational maturity across all teams.
- Champion resilience engineering, capacity planning, and infrastructure fault tolerance.
About Model N
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries.