Customer Reliability Engineer

As a CRE, you will provide expert support to customers, resolving issues related to Kubernetes, Linux, and Replicated products, including troubleshooting failures, identifying root causes, and implementing solutions. You will work proactively with customers to ensure they are successfully deploying, managing, and scaling their applications using Replicated, as well as collaborate with engineering to share customer feedback and identify product improvements. This role involves continuous learning and investing in your personal and professional growth. In your first 90 days, you'll take on full responsibility for handling support issues, join the on-call rotation, participate in customer success activities, and contribute to the feedback loop between customers and engineering. Replicated values teammates as individuals and offers a robust pay and benefits package.