Specialty Pharmacy Liaison

The Specialty Pharmacy Liaison provides integrated off-site support to patients, pharmacists, and providers, taking a full-service approach to total quality patient care. This role involves working closely with patients to deliver a full continuum of medication adherence support through various tools and applications, encouraging patients of specialty clinics to utilize the hospital partner pharmacy for its superior patient care services. The liaison will provide “legendary” care to hospital patients by offering custom medication management services. This includes being an off-site member of the clinic team, handling prior authorizations, financial assistance, patient medication on-boarding services, and patient refill/renewal support. They educate prospective pharmacy patients on how the hospital pharmacy serves patients and improves their overall care, growing the specialty pharmacies patient population by adhering to Shields’ programs and processes with enthusiasm.