Senior Product Manager (CRM Extensions & Gateway Portals)

This role owns the product strategy and roadmap for NMI’s CRM Extensions & Value-Added Services, and will lead the Gateway Portals experience, driving innovation that deepens partner and merchant engagement. The Senior Product Manager will deliver revenue growth for NMI and Partners by developing and scaling Business Capital and other CRM extension capabilities that enhance partner value. Translate customer needs and market insights into actionable strategies that balance business impact, user experience, cost, and technical feasibility. Lead user testing and validation, partner cross-functionally, and support commercial teams to ensure effective positioning and adoption. Analyze program performance and customer feedback, act as subject matter expert, and monitor the competitive landscape to enhance NMI’s offering.