Call Center Representative

In this role, you will respond to inbound calls from existing customers, process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents. You'll also help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to an existing policy. The role involves working to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation. The company will pay for your P&C license and you will receive ongoing training and mentorship from our leadership team.