Job Description

The Billing & Collections Manager will oversee UI’s Billing department, managing the daily operations and professional development of the Billing and Collections team. They will identify gaps, inefficiencies in processes, and lead the design and implementation of process improvements. The manager will be instrumental in shaping the long term goals and strategy for the Billing department, while also spending time addressing complex billing questions and issues. Responsibilities include overseeing a team of analysts, partnering across departments on special projects, and coaching five direct reports. The Billing & Collections Manager will make deep connections across the company and report directly to the VP of Finance.

About User Interviews

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