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Migration Technical Customer Support Specialist

Archy
US

  • Manage Data Migrations: Oversee end-to-end migration for 60–100 practices monthly, ensuring server access and data integrity.
  • Execute Backups & Mapping: Coordinate with practices to secure server backups across various Practice Management Systems (PMS) using Virtual Machines (VMs) for accurate data mapping.
  • Technical Investigations: Use PowerShell for scripting and bug investigation, comparing extracted data to identify and resolve migration discrepancies.

Technical Support SaaS PowerShell Troubleshooting
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Technical Solutions Consultant

Softdocs
$60,000–$95,000/yr
US

  • Makes clients wildly successful through their onboarding to Softdocs applications
  • Takes ownership of the technical components of new deployments
  • Delivers a superior client onboarding experience by walking the client through any technical requirements that will be owned from the client side

Softdocs is a leading remote enterprise Software as a Service (SaaS) company specializing in serving Higher Education and K12 institutions, as well as State and Local Government through Etrieve, an enterprise content management (ECM) platform. With a remarkable 25+ year history, Softdocs is committed to promoting educational and governmental equity by eliminating inefficiencies.

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