Migration Technical Customer Support Specialist

Archy

Remote regions

US

Benefits

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Job Responsibilities:

  • Manage Data Migrations: Oversee the end-to-end migration process.
  • Execute Backups & Mapping: Coordinate to secure initial and final server backups.
  • Technical Investigations: Use PowerShell for templated scripting and bug investigation.

Job Requirements:

  • 3+ Years of Technical Support: Experience in a SaaS environment is preferred.
  • Technical Toolkit: Proficiency with AnyDesk, Virtual Machines (VMs), and basic PowerShell scripting.
  • Problem-Solving Mindset: A creative approach to technical hurdles.

Archy

Archy is a vertical SaaS solution revolutionizing dental practice management, providing cutting-edge software for dental providers. They empower dentists to focus on patient care while managing the technical aspects of their business.

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