Senior Engineer, NSO (Network and Systems Operations)

This role involves monitoring the daily operations of Life360’s services and enhancing observability and reporting. Responsibilities include onboarding new services and maintaining metric visibility. The position requires strong communication skills within a close-knit team, including on-call duties. The ability to quickly understand large systems at scale is essential, along with creative thinking and automation of manual tasks. Use tools such as Prometheus, Grafana, and Datadog to create and maintain observability infrastructure and tooling, including creating alerts, production reporting, and writing documentation. Serve as a member of L1 on-call support, working alone or with teammates to answer pages for all onboarded services and resolve or escalate issues in a timely manner.