Job Description
This position is responsible for reviewing and handling the incoming correspondence that is received within the Patient Financial Services Department from Commercial Insurance plans as well as Government Programs. This incumbent is also responsible for maintaining the work standard set forth within the Patient Financial Services Departmental standards. This position also adheres to upholding the Shared Values and Service Excellence of the hospital.
May be assigned to process payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans in an accurate and timely manner, meeting goals in work quality and productivity. Coordinates with other staff members and departments as necessary to ensure correct processing. Assists Specialist, Coordinator, Supervisor and/or Manager with departmental processes and/or special projects. An associate's degree and 1-2 years experience or HS diploma or equivalent and 3-5 years experience are required.
About Children's Mercy
At Childrenโs Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve.