Senior Technical Product Manager, Customer Solutions

About the opportunity:

• Building AI agents is half the work; making them work inside customer systems is the other.
• You will own scoping, solution, and delivery within the integration lane.

How you approach the work:

• Generate options and recommend trade-offs when workflows don't fit standard patterns.
• Recognize patterns across customers and turn them into standard solutions.
• Think in systems and read people to keep trust while delivering tough news.

What you will do:

• Be the technical voice on customer and prospect calls past the standard pitch.
• Get AI products live inside customer systems, top priority for the role.
• Design API and integration solutions, write requirements, and own delivery with engineering.

Requirements:

• 5+ years in technical product management, integration or solutions architecture.
• Hands-on with REST APIs, webhooks, data mapping, and authentication.
• Integration experience across multiple systems and strong written requirements.