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What You'll Do:
- Collaborate with other Support Engineers to solve customer problems.
- Identify recurring or systemic problems and suggest ways to address them.
- Hone your technical skills.
This Role Requires:
- A passion for delighting customers.
- A hunger for knowledge and a strong curiosity about new software technology.
- Proven experience delivering superior end-user software support.
Bonus Points If You Have:
- Prior experience in a DevOps, Software Engineering, or Technical Support role.
- Certifications in AWS, GCP, Azure, or Kubernetes (CKA, CKAD, CKS).
New Relic
New Relic is a global team of innovators and pioneers dedicated to shaping the future of observability. They build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.