Senior Technical Support Engineer

Chainguard

Remote regions

US

Salary range

$128,000–$140,000/year

Benefits

Unlimited PTO 13w maternity 9w paternity

Job Description

What you’ll do:

  • Be the frontline agent : Triage, investigate, manage, and annihilate complex customer issues involving Chainguard Images.
  • Escalate wisely : Engage the Engineering team when things get spicy.
  • Communicate like a pro : Keep customers (and your SLAs) happy, informed, and impressed.

What we're looking for:

  • You’ve spent 5+ years supporting enterprise customers with a confident, calm approach.
  • 3+ years under your belt with Linux, Docker and Kubernetes.
  • You're comfortable in the DevOps warzone: CI/CD, Linux, GitHub, Helm Charts, Terraform, Open source and all the good stuff.

Benefits:

  • Flexible & Remote-First Culture
  • 100% Covered Health Insurance
  • Flexible Time Off

About Chainguard

Chainguard is the secure foundation for software development and deployment. They provide guarded open source software, built from source and updated continuously, helping organizations eliminate threats in their software supply chains. They value customer obsession, intentional action, and trust.

Apply for This Position