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Platform Support:

  • Act as the primary support owner for enterprise AI platforms, including Langdock, Gemini, and internal tools.
  • Manage user onboarding, troubleshooting, and vendor escalations.
  • Monitor platform health, usage, and adoption, ensuring AI tools remain reliable and effective.

Engineering & Development:

  • Design, build, and maintain custom integrations, Slackbots, and AI agents.
  • Ensure solutions are production-ready by incorporating monitoring, evaluation, and reliability practices.
  • Manage incoming AI use-case requests by assessing requirements, defining scope, and prioritizing initiatives.

Work Environment:

  • Balance day-to-day platform support with hands-on engineering and continuous improvements.
  • Take ownership of tasks from initial request through implementation and operation.
  • Communicate progress, priorities, and technical decisions clearly to stakeholders throughout delivery.

Jobgether

The partner company distributes AI platforms across international organizations, focusing on security and IT. It operates with a small distributed LATAM team and supports US-based clients, offering a collaborative remote environment.

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