New Account Manager

You’ll help Cartwheel deepen our partnerships with existing district partners and develop Cartwheel’s playbook for winning renewals and expansions year on year. In doing so, you’ll expand our impact within each district, grow our revenue base, and reinforce Cartwheel’s role as the trusted mental health partner in the communities we serve. You will develop and own Cartwheel’s “best practice” approach for securing renewals and expansions on our existing contracts. Forecast and manage our renewal and expansion pipeline. Develop growth strategies for individual accounts, identifying opportunities to expand services through pilots, cross-sell, and upsell opportunities. Build a thesis for each prospective partner on what it will take to win. Capitalize on expansion opportunities to position and secure renewal. During implementation, collaborate with the Sales and Success teams to ensure a smooth handoff and implementation after the initial sale closes. Throughout the partnership, nurture relationships across the district to ensure broad sponsorship for Cartwheel. Work with School Success to share impact stories, prove Cartwheel’s ROI, and collect feedback on our product and show how we’re responding to it. Explore opportunities to expand, upsell, or cross-sell. During the annual renewal process, lead contract negotiations with district leadership, procurement teams, and key stakeholders, including counseling them on how to creatively leverage funding sources and adhere to our timeline. Demonstrate exceptional deal control, always maintaining a clear path to close-win, including immediate next step, possible pitfalls, and contingency plans. Continually share learnings and feedback with colleagues to improve team performance.